Skip to main content
CLOSE

Charities

Close

Corporates and Business Services

Close

Employment and Immigration

Close

Fraud and Investigations

Close

Individuals

Close

Litigation

Close

Pensions

Close

Planning, Infrastructure and Regeneration

Close

Public Law

Close

Real Estate

Close

Restructuring and Insolvency

Close
Home / News and Insights / News / How does the CMA’s ‘Small Print, Big Difference’ campaign affect travel companies?

The Competition and Markets Authority (CMA) recently launched its ‘Small Print, Big Difference’ campaign, which encourages travel companies to double check and update their consumer terms and conditions, and remove any potentially unfair terms.

The campaign, supported by both the ABTA and AITO, is aimed at protecting both consumers and travel companies alike and provides bitesize guidance to help travel companies decide whether their consumer Ts and Cs might be unfair.

Deposits, advanced payments and the refunding of such payments in the event of cancellation by a customer, is currently a point of focus for the CMA and has received recent media attention. It is therefore an important area to get right.

If you are concerned that your consumer Ts and Cs are not aligned with the CMA’s guidance, do not hesitate to contact Oliver Kelly, partner in our corporate and commercial team and travel and leisure specialist, who can help to review them for you.

Related Articles

Our Offices

London
One Bartholomew Close
London
EC1A 7BL

Cambridge
50/60 Station Road
Cambridge
CB1 2JH

Reading
The Anchorage, 34 Bridge Street
Reading RG1 2LU

Southampton
Grosvenor House, Grosvenor Square
Southampton SO15 2BE

 

Reading
The Anchorage, 34 Bridge Street
Reading RG1 2LU

Southampton
Grosvenor House, Grosvenor Square
Southampton SO15 2BE

  • Pay my invoice
  • Lexcel
  • CYBER ESSENTIALS PLUS

© BDB Pitmans 2022. One Bartholomew Close, London EC1A 7BL - T +44 (0)345 222 9222